Job Highlights
Qualifications
- 1+ years customer service or retail experience
- High school diploma/GED or equivalent
- Experience with Microsoft Office, Google applications, computer systems and tablet devices
- Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
- Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives
- Develop, share and apply product expertise
- Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product
- Possess a complete understanding of applicable company systems, policies and procedures
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide
Responsibilities
- Under the direction and mentorship of the Store Manager, your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering customers’ questions and keeping the sales floor neat and welcoming
- Maximize company sales growth and profitability through subject matter expertise in assigned area in support of delivering an engaging experience to every customer, every time
- Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead
- Lead by example and support store management in holding self and others accountable for store profitability and safe work practices
- Maintain a strong, visible and positive presence on the sales floor
- Support all efforts and initiatives across all business channels implemented by the company
- Support the company’s mission and goals, including applicable key performance indicators (KPIs)
- Learn company products and be able to effectively communicate to customers
- Ensure full understanding and awareness of all current product and product information
- Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Engage in, maintain and support store safety standards and training
Benefits
- Minimum Starting Rate: $16.00 HourlyUp to: $22.50 HourlyPay ranges will be adjusted upward as needed to comply with applicable state and local law
- In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives